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Shipping | Shipping Options

All orders made on www.Clarins.com.my are fulfilled by Quantium Solutions, which offers the following shipping options:

Public Holidays Announcement: Should there be officiate holiday pronounced, there will be a delay of delivery until the next working day permits.

Delivery to West Malaysia:

Free delivery for all orders except for orders containing only Club Clarins Rewards Redemption, a small fee of RM13 applies. Orders placed after 2pm are typically delivered by Quantium Solutions/ GDEX within up to 14 business days. Actual delivery time depends on shipping distance and may vary.

Delivery to East Malaysia:

Free delivery for all orders except for orders containing only Club Clarins Rewards Redemption, a small fee of RM33 applies. Deliveries to East Malaysia typically takes up to 20 business days. Actual delivery time depends on shipping distance and may vary.

** If you have any questions, please be in touch with Clarins.com Customer Service Team with your Order Number & Tracking Code.

FREE Standard shipping with every order.

We offer complimentary Economy shipping with every order. No coupon code is required. Orders are prepared and delivered on business days (Monday-Friday, excluding Public Holidays).

*Shipping fees are not eligible toward rewards programs or promotions.

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customercare@my.clarins.com

Mon-Fri 9:00am – 5:30pm (excluding public holidays)
Please note that emails are responded to within 3-5 working days.