Help

Shipping | Shipping Options

All orders made on www.Clarins.com.my are fulfilled by Quantium Solutions, which offers the following shipping options:

Public Holidays Announcement: Should there be officiate holiday pronounced, there will be a delay of delivery until the next working day permits.

Delivery to Peninsular Malaysia: RM10

Orders placed after 2pm are typically delivered by Quantium Solutions/ GDEX within up to 14 business days. Actual delivery time depends on shipping distance and may vary.

Delivery to East Malaysia: RM20

Deliveries to East Malaysia typically takes up to 20 business days. Actual delivery time depends on shipping distance and may vary.

** If you have any questions, please be in touch with Clarins.com Customer Service Team with your Order Number & Tracking Code.

FREE Standard shipping with an order over RM250!

We offer complimentary Economy shipping with every order over RM250. No coupon code is required. Orders are prepared and delivered on business days (Monday-Friday, excluding Public Holidays).

*Shipping fees are not eligible toward rewards programs or promotions.

Did not find your question?
Need Help?
CONTACT US
customercare@my.clarins.com

Mon-Fri 9:00am – 5:30pm (excluding public holidays)
Please note that emails are responded to within 3-5 working days.