ARE THE CONSULTATIONS FREE?
Yes. You can receive personalised beauty advice, anytime, anywhere.
WHO CAN BOOK A VIRTUAL CONSULTATION?
1-1 virtual consultation service is only available for customers residing in Malaysia with a valid local contact number.
WHAT SORT OF TOPICS CAN YOU ADDRESS IN A VIRTUAL CONSULTATION?
Our beauty coaches can recommend you suitable products, master make-up techniques, prepare for an event and address any skincare needs.
HOW DO I JOIN THE SESSION?
You can join from the exclusive virtual consultation link sent to you via email or saved in your calendar.
HOW DO I MODIFY OR CANCEL APPOINTMENTS?
You can retrieve your confirmation email and choose to either reschedule or cancel your appointments 24 hours before the appointment. Alternatively, you can also email our Customer Care team at email@example.com
WILL I FEEL PRESSURED TO BUY?
Our beauty coaches are here to share their beauty expertise and product recommendations.
WHAT DO I PREPARE?
Before the start of the call, do enable your microphone so that our beauty coaches can hear you. You have the option to turn off your camera (or not), but it is always more pleasant if we can see each other.
HOW IT WORKS
Select and book a free virtual consultation that suits your needs with a beauty coach. Receive your confirmation via email, including the time, date and your exclusive virtual consultation link. Click on the link in your email to join your virtual consultation video call and checkout LIVE during the consultation.